The present general conditions cover rental by sharingbox, a company governed by Belgian law, set up in Belgium - 1 Brussels - Rue saint denis 112, registered under the company number 0817.422.859 (“sharingbox”), of recreational, personalisable photographic terminals that take photographs autonomously and automatically, presented on the mysharingbox.com Web site, known as “the sharingbox terminal” and applying to any natural persons acting on non-professional grounds (“the customer”). These general conditions are deemed to be accepted by the customer at the time of placing an order, and they cover rental of the sharingbox terminals on the mysharingbox.com Web site.
Withdrawal and return of a sharingbox terminal by the customer take place at the location selected by the customer at the time of ordering. Such withdrawal and return take place at the dates and during the hourly periods agreed between the parties at the time of ordering.
In the event of a return behind schedule, each day behind schedule begun will be invoiced at the rate of 50 Euros exclusive of taxes.
In the event of a withdrawal behind schedule by more than 30 minutes due to the customer’s absence or unavailability, or to forwarding of incomplete or erroneous information, any hour of waiting begun will be invoiced at the rate of 65 Euros exclusive of taxes. Any postponement of withdrawal from one day to the next is subject to express acceptance by sharingbox and will be invoiced at the rate of 100 Euros exclusive of taxes.
Responsibility for the sharingbox terminal is placed on the customer as from the time of withdrawal of the sharingbox terminal at the location given by the customer and until the time of return of the sharingbox terminal. The customer is responsible for any losses caused to third parties during use of the sharingbox terminal and must be covered by a professional civil liability insurance policy.
The customer undertakes to make reasonable use of the sharingbox terminal, in accordance with its intended purposes.
In order to enable operation of the sharingbox terminal, the customer must make sure that it is installed in a location that is protected from sunlight, rain and cold, enabling use at a distance of up to 1.50 m and equipped with suitable lighting for taking photographs (warm light, coloured spotlights to be avoided). Moreover, the customer must have a protected 220 V, 16 A power supply available, with a standard socket, not more than 1.50 m from the sharingbox terminal.
As from the time of withdrawal of the sharingbox terminal, the customer is prohibited from manipulating or dismantling the components of the sharingbox terminal, or from making modifications of any type whatsoever to the sharingbox terminal, including its programs, other than the manipulations necessary to install it, start it up, switch it off, uninstall it or deal with such problems as may have been shown at the time of withdrawal of the sharingbox terminal or in the email sent to the customer by sharingbox. The customer vouches for compliance with that prohibition by such persons as may have access to the sharingbox terminal while it is under his responsibility.
In the event of damage or theft, the customer undertakes to inform sharingbox of the fact immediately and without delay by sending an email to info@sharingbox.be (for Belgium), info@sharingbox.fr (for France), info@sharingbox.it (for Italie), info@sharingbox.nl (for Netherlands), info@sharingbox.ch (for Switzerland) or by calling the following phone numbers:
• +32 2 375 80 75 (for Belgium, from Wednesday to Thursday between 6:00 pm and 10:00 pm; on Friday between 6:00 pm and midnight; on Saturday between 9:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +33 1 77 12 91 14 (for France, from Monday to Thursday between 9:30 am and 10:00 pm; on Friday between 9:30 am and midnight; on Saturday between 8:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +39 3 28 48 17 319 (for Italie, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm )
• +31 85 30 33 723 (for Netherlands, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm)
• +41 21 525 15 00 (for Switzerland, from Monday to Friday between 8:30 am and 0:00 am; from 10:00 am to 00:00 on Saturday and Sunday).
In the event of difficulties as to use, the customer has troubleshooting tools at his disposal, as set out in clause 11 of the present general conditions. A comprehensive insurance policy must be taken out to cover all rentals of sharingbox equipment. That insurance limits the customer’s financial exposure for all amounts exceeding the deductible of 350 Euros (to be met by the customer and deducted from the guarantee deposit) concerning any of the following costs:
- The cost of damage caused to the equipment or repairs to the equipment rented out by sharingbox or its purchase value if it is irreparable or not found
- The cost of immobilisation of the equipment during repairs or if it is irreparable
- The costs of transport linked to repairs on the equipment
The events covered by the comprehensive insurance policy are:
- Theft of the equipment following an intrusion;
- Attempted theft of the rented equipment;
- Any acts of vandalism or deterioration committed on the equipment while it is under the customer’s responsibility;
The following cases lie outside the scope of the insurance cover
- If the equipment is stolen or damaged through the customer’s negligence or more precisely (but not limited thereto) due to the fact that the equipment has been left unguarded or entrusted to an unauthorised person;
- Theft or damage caused to personal and/or professional belongings not rented from sharingbox, even though they have been damaged or stolen
Conditions governing application of the comprehensive insurance policy:
- Having taken out a comprehensive insurance policy;
- Compliance with our General Conditions of rental;
- Informing the local police of any incidents or events, immediately or as soon as is reasonably possible and forwarding to us the police report certifying that a declaration has been made to the police;
- Informing sharingbox immediately and without delay, not more than 24 hours after occurrence of any such facts, by email to info@sharingbox.be (for Belgium), info@sharingbox.fr (for France), info@sharingbox.it (for Italie), info@sharingbox.nl (for Netherlands), info@sharingbox.ch (for Switzerland) or by calling the following phone numbers:
• +32 2 375 80 75 (for Belgium, from Wednesday to Thursday between 6:00 pm and 10:00 pm; on Friday between 6:00 pm and midnight; on Saturday between 9:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +33 1 77 12 91 14 (for France, from Monday to Thursday between 9:30 am and 10:00 pm; on Friday between 9:30 am and midnight; on Saturday between 8:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +39 3 28 48 17 319 (for Italie, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm )
• +31 85 30 33 723 (for Netherlands, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm)
• +41 21 525 15 00 (for Switzerland, from Monday to Friday between 8:30 am and 0:00 am; from 10:00 am to 00:00 on Saturday and Sunday)
- Filling in the damage form with the sharingbox uninstaller in the event of recovery of the equipment by sharingbox at the location of your event, or filling in the damage form with a member of the sharingbox team at the time of return of the sharingbox equipment.
All equipment placed at the customer’s disposal by sharingbox is considered as being in good condition regarding operation, presentation and maintenance, and being in compliance with the customer’s requests at the time of withdrawal of the sharingbox terminal; the customer signs the “withdrawal and return” form confirming receipt of the sharingbox terminal and confirming its state. It is up to the customer to express such reservations as he may find necessary and point out in particular any visible defects or missing elements. Failing any such reservations on the withdrawal and return form, the sharingbox terminal is considered to be in a perfect visible state of operation when it is handed over to the customer. By signing the withdrawal and return form, the customer confirms that he has a good working knowledge as to use of the sharingbox terminal. The withdrawal and return form is signed again by the parties at the time of returning the sharingbox terminal.
The customer owes the amounts shown at the time of placing the order. The said amounts are determined on the basis of the elements forwarded by the customer at the time of placing the order. Any changes in the said elements may entail invoicing of further amounts.
The rental amount must be paid at the time of validation of the order.
Moreover, an amount of 500 Euros/CHF is to be paid as a guarantee deposit, as set out in clause 7 below.
The customer can cancel the rental contract at no cost if he does so more than 60 days before the agreed date of withdrawal of the sharingbox terminal.
After that date, he is required to pay compensation calculated as follows:
Date of receipt of the cancellation by sharingbox => Compensation due as a percentage of the total cost of rental
Between 30 days and 15 days before the photobooth pick-up date => 50%
Less than 15 days before the photobooth pick-up date => 100%
The customer undertakes to pay a guarantee deposit of €500/CHF500, at the time of withdrawal, by bank card (processing charges are applicable), in cash (option available for Italy, France and Belgium) or cheque (option available for France only)during the pick-up of the sharingbox terminal. No withdrawals can be made if the guarantee deposit has not been paid.
The sharingbox terminal must be returned in the state in which it was at the time of withdrawal and as set out where applicable on the withdrawal and return form.
The guarantee deposit is paid back after return of the equipment rented and after verification that the sharingbox terminal is returned in the state in which it was at the time of withdrawal. sharingbox is entitled to retain definitively all or part of the guarantee deposit, to compensate for the deductible amount if a claim is made against the insurance policy as set out in clause 3.
In the event of failure to return, theft, loss or deterioration of the sharingbox terminal, sharingbox is entitled to keep the full amount of the guarantee deposit definitively, without prejudice to its right to make further claims for damages if the amount of its losses exceeds that of the guarantee deposit, if the customer fails to comply with the conditions for application of the comprehensive insurance policy. Such losses may include, without the list being limited thereto, the costs of repairs to, or replacement of, the components of the sharingbox terminal, where applicable the purchase cost of a sharingbox terminal, together with the loss of earnings for sharingbox arising from the impossibility of renting the sharingbox terminal out to other customers during the period of repairs to, or replacement of, the sharingbox terminal.
The sharingbox terminal is configured by sharingbox in accordance with the options and theme adopted by the customer at the time of booking on the mysharingbox.com site.
sharingbox forwards information to the customer about assembly, installation and use of the sharingbox terminal at the time of withdrawal of the sharingbox terminal, and also by email. By signing the receipt form, the customer confirms that he has received, at the time of withdrawal, all that information, and information about the safety measures to be complied with when using the sharingbox terminal.
The sharingbox terminal is intended for strictly private use, in family or private circles. The customer undertakes to refrain from any professional or commercial use of the sharingbox terminal. Subject to full payment of the rental amounts, sharingbox transfers to the customer, within eight days as from the date of return of the sharingbox terminal, at the email address that the customer has forwarded, or by any other means agreed with the customer at the time of placing the order, all the data and images collected by the sharingbox terminal during the rental period.
The customer has access, within the limits of availability of the computerised technology, to the data and images of the event stored by the renting entity. The data and images are stored for a maximum period of 365 days as from the date of the video recording.
Without giving the customer any notice, the data and images are deleted definitively from the sharingbox server.
sharingbox and its subcontractors implement all reasonable means to provide the customer with optimum data storage services. Nonetheless, under no circumstances can sharingbox be held liable for any direct or consequential losses linked to the precision, quality, reliability or availability of the data storage services. In this respect, sharingbox provides no guarantees in particular as to the fact that the subcontractors’ data storage services are uninterrupted and free of all errors, or that the data are saved in a reliable, permanent way.
Rental of a sharingbox terminal is only possible in Belgium, France, Italy, the Netherlands and Switzerland. The customer is authorised to place the sharingbox terminal at the disposal of all the users present during the private event that he organises, but he is required to ensure compliance by all such users with the detailed instructions set out in the user guide. In this respect, the customer is responsible for ensuring that all such third parties are correctly informed about the conditions of use for the sharingbox terminal and the various safety measures. In particular, the customer informs all users of the fact that pulling on photographs during printing can make the paper jam and prevent printing. The customer undertakes to ensure that all third parties use the sharingbox terminal in compliance with its intended purpose and in compliance with the user guide.
The customer and the users are the only persons viewing the subjects and the contents of the photographs, which are not checked by sharingbox before their distribution, where applicable.
The customer undertakes to comply with the provisions of the “Informatics and Liberties” law of January 1978 on such personal data as may be collected, used and/or processed on his behalf, and stem from use of the sharingbox terminal. sharingbox acts as a subcontractor for the customer. sharingbox reserves the right to ask the users present, directly on the terminal, whether or not they agree to receive commercial information from sharingbox.
In the event of a malfunction affecting the sharingbox terminal, the customer must start by referring to the information provided for the customer, in particular at the time of withdrawal and by email; the customer can contact the following help line numbers:
• +32 2 375 80 75 (for Belgium, from Wednesday to Thursday between 6:00 pm and 10:00 pm; on Friday between 6:00 pm and midnight; on Saturday between 9:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +33 1 77 12 91 14 (for France, from Monday to Thursday between 9:30 am and 10:00 pm; on Friday between 9:30 am and midnight; on Saturday between 8:00 am and midnight; and on Sunday between 9:00 am and 4:00 pm)
• +39 3 28 48 17 319 (for Italie, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm)
• +31 85 30 33 723 (for Netherlands, from Sunday to Thursday between 9:00 am and 10 pm; on Friday between 9:00 am and 11:00 pm; on Saturday from 8:00 am to 11:00 pm)
• +41 21 525 15 00 (for Switzerland, from Monday to Friday between 8:30 am and 0:00 am; from 10:00 am to 00:00 on Saturday and Sunday).
If the malfunction has been caused by the customer, in particular in the event of non-compliant installation or use, or a monitoring shortcoming, the technician’s intervention is invoiced to the customer in accordance with the cost matrix in force at the date of the intervention. If the sharingbox terminal cannot be repaired, and subject to the availability of another sharingbox terminal, it may be possible to replace it… If any such replacement is made necessary due to the customer’s actions, and in particular in the event of non-compliant installation or use or a lack of monitoring, the costs of repair or replacement of the sharingbox terminal and the collection costs are invoiced to the customer.
sharingbox cannot be held liable for any damage not stemming from a hidden defect in the sharingbox terminal that makes it unfit for its intended use, for any consequential losses (in particular any consequences concerning the event organised) or for any losses arising from a case of force majeure as defined by jurisprudence (and in particular in the event of bad weather, a natural risk, or civil or military disturbances). Moreover, sharingbox cannot be held liable for any malfunctions of the sharingbox terminal resulting from a faulty internet connection stemming from a WiFi network fault, an electricity supply fault, insufficient or unsuitable lighting, or an installation or use that fail to comply with the sharingbox recommendations and in particular in the event of paper jamming caused by the users.
The customer is prohibited from assigning his rights under the present contract, and sub-letting or lending the sharingbox terminal.
Both parties undertake to consider as strictly confidential all information forwarded to them within the framework of execution of the rental contract, and in particular all technical, commercial and financial information concerning sharingbox and its services, and they hence undertake to refrain, throughout the period covered by the rental contract and for three years as from the date of return of the sharingbox terminal, provided that the information referred to above has not become public knowledge, from disclosing it on any grounds, in any form and to any persons whatsoever.
Failing withdrawal of the sharingbox terminal under the modalities agreed on at the time of placing the order, sharingbox reserves the right to terminate the rental contract, notwithstanding the compensation provided for in clause 2 of these general conditions of rental.
The customer undertakes to maintain the visibility of the “sharingbox” marking placed on the sharingbox terminal and to ensure that it is not masked or hidden. If a third party proceeds to seize all or part of the sharingbox terminal, the customer undertakes to inform sharingbox of the fact immediately and notify the seizing party that the sharingbox terminal is the property of sharingbox. If seizure occurs in spite of these measures, the customer takes all necessary steps with a view to obtaining release from seizure. sharingbox reserves the right to arrange for refunding by the customer of the costs laid out to enforce its ownership rights towards the seizing entity. The customer also undertakes to refrain from giving the sharingbox terminal as a charge or pledge.
The customer undertakes to refrain from offering for sale or rental an equipment unit featuring functionalities similar to those of the sharingbox terminal, for a period of two years as from the date of signature of the rental contract.
The customer undertakes to refrain from canvassing the salaried staff and representatives of sharingbox for a period of one year as from the date of concluding the rental contract.
At the time of reserving terminals, data of a personal nature are collected, and they are processed in order to make the sharingbox terminal reserved available. To find out more, you can peruse the Policy covering data of a personal nature.
The data of a personal nature collected, where applicable, via the sharingbox terminal during its use, are processed as required to make the photos taken available. The data are stored for a period of one (1) year as from the date of their collection. The data are used solely for internal purposes and they are not transferred to third parties for commercial purposes. They are thus forwarded to the employees of sharingbox and to companies in the group owning sharingbox. You can exercise your rights in accordance with the modalities set out in the Policy covering data of a personal nature
In the event of contestation or disputes concerning execution and/or interpretation of the contract concluded between sharingbox and the customer, the competent courts are those covering the location of occurrence of the losses. The rental contract is governed by Belgian law.
Technical cookies are important for the proper functioning of a site. To offer you the best possible experience, we offer the use of technical cookies. You can decide to refuse everything or to accept everything. Your choice is saved for 6 months. See the Personal Data Policy for more information.
Technical cookies are important for the proper functioning of our site and allow a better user experience by making your journey on our site more fluid. However, they can be disabled if desired.
Analytical cookies allow us to understand your user journey and your evolution on our site.
Marketing cookies allow us to keep in touch with you and to be able to send you an email when you have not had the opportunity to finalize your order on our site.